Adult Workforce Programs
Enrollment Process
In order to gain admission to any of our programs, fill out an application online here on this website, then a staff member will discuss next steps with you.
After you submit your application, you can explore HealthCareStart.org to learn about career pathway health care jobs information and jobs.
We take pride in our work and offer classes at no cost to our students. Through funding from many partners and through donations received from foundations, corporations, and/or individual giving, costs are covered.
New Bridge has a graduation rate of 84% (2024) and a placement rate of 89% (2024).
Medical Assistant (MA)
Classes are held Monday, Wednesday & Friday from 9:00am to 3:00pm.
Phlebotomy Technician Enrollment
Sterile Processing Technician Enrollment
ONET 31-9092.00
Medical Assistant (M.A.)
Medical Assistant (ONET 51.0801.00)-40 weeks/900 clock hours inclusive of a 160 hr. clinical externship
Suggested School Supplies to be purchased by student before attending class:
- Pens (blue or Black only)
- Notebook
Notecards/Index Cards - 2″ Binder
- Dual- Headed Stethoscope
- Watch with a sweeping second hand
- Closed-toed, non-slip shoes without holes. (no crocs, sandals, slippers, boots, or flip-flops)
- Long sleeve undershirts (preferably a scrub jacket, ideally gray or black so it could be worn to job)
A Medical Assistant is multiskilled, multitasking health professional educated not only in clinical skills allowing them to provide direct patient care but also in administrative medical clerical office procedures.
Students will learn to provide quality patient care and office procedures through class lectures, hands-on skills lab practice, and a 160-hr. clinical externship. This training program prepares the student to sit for and obtain a National Healthcare Association’s Certification as a CCMA (Certified Clinical Medical Assistant) upon completion of the program.
Courses taught during the didactic portion of the training are:
- Health Care Systems and Setting
- Administrative Assisting
- Therapeutic Communication Techniques and Customer Service
- Medical Law
- Patient Care Coordination and Education
- Medical Terminology
- Anatomy and Physiology
- Microbiology
- Infection Control
- CPR/First Aid and Emergency Medical Procedures
- Nutrition and Nutritional Disorders
- Psychology Throughout the LifeSpan
- Patient Care Practice and Standards and Procedures
- Pharmacology
- Physical Assessment Procedures
- Documentation of Patient Care Procedures
- Clean and Sterile Wound Care Procedures
- Vital Signs
- Stages of Grief and Caring for Dying Patients
- Adult and Pediatric Hands-on Skills Lab
- Phlebotomy and Clinical Lab
- EKG and Cardiovascular Monitoring/Testing
- Fire Procedures, Oxygen
- Use and Safety
Sterilization of Equipment and Autoclave Use - Clinical Externship
If you are a University Hospital Employee who is interested in this class, please email us at medicalassistant@newbridgecleveland.org.
This training program will prepare students to sit for the National Healthcareer Association (NHA) Certified Clinical Medical Assistant Certification upon program completion.
(ONET 31-9097.00)
Phlebotomy Technician
Phlebotomy Technician(ONET 31.9097.00)-10 weeks/300 clock hours inclusive of a160-hour externship
Suggested School Supplies to be purchased by student before attending class:
- Pencils
- Pens
- Notebook
- 2″ Binder Folder
- Closed toed shoes (no slippers, boots, sandals, crocs with holes)
- Long sleeve undershirts (any solid color) (no jackets or sweaters/sweatshirts are allowed to be worn over scrub top)
This training program prepares students to collect blood specimens for testing and analysis in clinical labs. During this ten-week program, students will learn to skillfully draw blood as well as the soft skills needed to become employed as a top-notch Phlebotomist.
Included in the 300 clock hours, is a 160-hour externship experience with one of our healthcare partners. This training program will prepare students to sit for the National Healthcareer Association (NHA) Phlebotomy Technician Certification This training program prepares students to collect blood specimens for testing and analysis in clinical labs.
During this ten-week program, students will learn to skillfully draw blood as well as the soft skills needed to become employed as a top-notch Phlebotomist.
Courses taught during the didactic portion of the training are:
- Communication/Professional Development
- Anatomy & Physiology/Medical Terminology
- Phlebotomy Lab Skills
- Phlebotomy Fundamentals
- Blood Tubes
(ONET 31-9093.00)
Sterile Processing Technician
Sterile Processing Technician (ONET 31.9093.00)-20 weeks/700 clock hours inclusive of a 400 hr. clinical experience)
Suggested School Supplies to be purchased by student before attending class:
- 2″ Binder Folder
- Closed toed shoes (no slippers, boots, sandals, crocs)
- Long sleeve undershirts (any solid color) (no jackets or sweaters/sweatshirts are allowed to be worn over scrub top)
Sterile Processing Technicians are an integral part of a healthcare facility. As part of a hospital Sterile Processing Team, you will be responsible for decontaminating, inspecting, assembling, disassembling, packaging, and sterilizing surgical instruments. Included in the 700 clock hours is a 400-hour externship experience with one of our healthcare partners. This training program will prepare students to sit for the Healthcare Sterile Processing Associations’ (HSPA) Certified Registered Central Service Technician (CRCST) upon program completion.
Courses taught during the didactic portion of the training are:
- Introduction to Sterile Processing
- Medical Terminology and Anatomy
- Microbiology and Infectious Prevention
- Sterile Processing and Specialized Skills
- Surgical Instruments
Regulations, Standards, and Best Practices - Communication and Professional Development
- Clinical Lab Externship
Vital Skills: Redefining Healthcare Professionalism
New Bridge training embeds the following into every program it offers for healthcare workers to learn essential skills through DBT’s four pillars—mindfulness, distress tolerance, emotion regulation, and interpersonal effectiveness—helping them manage the challenges of their profession. This approach enhances both worker well-being and patient outcomes, making it vital for professional development.
New Bridge’s healthcare training programs are grounded in the principles of Dialectical Behavior Therapy (DBT), recognizing that success in healthcare goes beyond technical expertise and requires emotional resilience and effective communication. DBT’s four core pillars—mindfulness, distress tolerance, emotion regulation, and interpersonal effectiveness—serve as a solid foundation for students entering high-pressure healthcare environments.
Although DBT is traditionally used in clinical therapy, we build on its pillars when building the curriculum that equips students with the coping skills and emotional intelligence essential for long-term success in healthcare careers (Linehan, 1993; Rounsaville & Carroll, 2021).
Subjects Taught Include:
- Mindfulness enables students to remain focused and present, a crucial skill for patient care.
- Distress tolerance prepares them to navigate workplace stress without becoming overwhelmed.
- Emotion regulation aids in managing stress while maintaining professionalism during challenging moments.
- Interpersonal effectiveness enhances teamwork and interactions with patients.
Financial Opportunity Center ®
Financial Opportunity Center® provides career and financial coaching for people looking to build effective money habits.
Financial coaches work with individuals to assess public benefits, plan and achieve career goals and plan for financial goals. The rocket wealth program provides savings incentives for qualified clients. If you are ready to take a deep dive in to your financials, the Financial Opportunity Center® may be the place for you.